Rules - Terms & Conditions

Welcome

We want you to enjoy the time you spend here. As this is a Social & Amusement website, there are a number of laws and regulations that regulate our activities. These rules are explained as clearly as possible in these terms and conditions -> “The Rules”

Thank you for taking the time to learn about our services. This is how we let you know what you can and can’t do on VIP Players, how we will use your personal information and how we manage the website.

If you still have additional questions after reading them, please contact our customer service support team via the chat icon located at the bottom right of the website.

The Basics

The Rules are a binding agreement between us and by clicking that you accept the Rules when signing up and/or using the website and/or making a purchase through any payment method and/or cash outing and/or accepting any Bonus you agree that you have read and accepted the Rules and any amendments thereto. If you do not agree with the Rules, you should not register or continue to use the website. Everything changes and we may change these Rules at any time. If the Rules change, you will be notified by e-mail of your registration and will be your responsibility if you want to continue playing or using the VIP Players digital platform.

Definitions

You will see the following terms used throughout the Rules:

“Bonus” or “Promo” or “Promotion” shall cover all promotional offers that gift a tangible reward, including but not limited to: sign up bonus, diamonds, happy hour bonuses, roulette spins, draw tickets, and XP Points and any other promotional offer. We can remove or add a bonus and/or promo to the website at any time.

“Games” are Golden Dragon, V-Blink, River Sweeps, Magic City, Thunder 7, Fire Link, SunFire (which may include Fishing, Shooting, Casino, Slots, Keno, Poker, BlackJack, Racing tables). “Game” can mean any one of them. We can remove or add Games to the website at any time.

“Rules” are these terms and conditions and rules which you agree to when using the website.

“Website” vipplayers.games “We” The website is VIP Players.

“We”, “Us”, “Our” means VIP Players.
“You” is you using the website. “Your” has its usual meaning in relation to you.

“Your Account” is your player account on the website.

Who can play

To sign up on VIP Players, you must be:

1) Over 21 years of age or above the legal age for Social & Amusement in the country you are playing from.
2) An actual person. You cannot be a company or other legal entity.
3) Signing up and/or playing the Games for yourself and in a non-professional capacity or on
behalf of someone else.
4) Legally allowed to play Games on the website.

General Rules

Age and verification

We reserve the right to request proof of age and perform checks to verify the information you provide. You must be 21 years or older to play, except in the following states where the legal age to play is 18: New Hampshire, Wyoming, Rhode Island, Oregon, and Washington DC. If you are found to be under the legal age in your state, we will take the necessary steps to prevent further use of the website, including voiding and/or retaining deposits, winnings, and/or bonuses.

Other forms of verification

We are under a strict duty as a Social & Amusement operator, in accordance with various laws and regulations, to ensure that you are who you claim to be and that the funds that you use to play are your funds.

By accepting these terms and conditions you agree that we can check who you claim to be. We may therefore perform third party searches at any time against your name, compare the personal information you have provided or we otherwise hold against other databases and make such enquiries and request such information and documents (screenshot of your ID, a picture of yourself holding your ID, a copy of your passport, utility bills, bank statements, or any other documents

evidencing your source of funds as may be necessary) as we require to validate your account and the funds being used to play in that account.

Failure to provide any information asked of you to enable us to comply with our obligation will result in:

1) Your account being restricted or closed without any further notice;
2) Your funds, winnings, diamonds, XP points, spins, draw tickets and/or any other bonus being confiscated;
3) Account termination.

Privacy

You should be aware that acceptance of the Rules includes full acceptance of the following terms of our Privacy Statement:

1) It is your responsibility to ensure that you maintain the confidentiality of your details (e.g., email, password, username, or other credentials). You are also responsible for securing any linked email address, personal computer, or other device on which your player account is accessible. If you share them, even unintentionally, you are responsible for any abuse or misuse of your account.
2) If You are concerned that your credentials have been disclosed to a third party It is suggested for your password to be changed by clicking on the “Reset Password” on VIP Players.
3) You must keep your registration information and account details up to date at all times. If you realize that the information provided at registration or on your account is incorrect, you must tell us immediately or immediately amend your information.
4) You consent to being automatically subscribed to receive all important information and updates regarding your use of our website via email. This includes, but is not limited to, account notifications, security alerts, changes to our terms of service or privacy policy, and any other critical communications related to your account and use of VIP Players.
5) You agree that we may also share your information with other people or businesses, in line with our Privacy Policy, in order to carry out our business and deliver the website to you and/or to check that you are who you say you are and for any verification procedures that we require.
6) It is strictly prohibited to play on the behalf of an employer, perhaps being funded by the employer or playing according to a strategy provided by the employer. Gold Farms are considered to be sweatshops consisting of ‘human bots’ and are prohibited for similar reasons.

Players must not share their account, under any circumstances, with any other person as this would tantamount to ‘Multiple Account Abuse’. It is thus prohibited for any player to gain an advantage by sharing accounts to disguise their playing style, or by ‘handing off’ tournaments to another player half-way through. Accordingly, a player may not use any account other than their own, keep their credentials (alias, password, and any other information used to access the player’s account) secret and not reveal them to any other person.

Liability

You enter the website and participate in the Games at your own risk. VIP Players and the Games are provided ‘as is’. The only promises we make in relation to the website are detailed in these rules. We do not warrant (in simple language, we do not legally promise) that:

1) The software or the website is fit for purpose and free from errors.
2) The website and/or Games will be accessible without interruptions.
3) Internet connection on any device is your responsibility.
4) Device correct operation is your responsibility.

We do everything we can to not have any technical foul ups but this isn’t always possible. You agree that:

1) We, our suppliers and / or licensors are not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to game play.
2) We, our suppliers and / or licensors accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with the website or its content, including and without limitation to:
- ● Delays or interruptions in operation or transmission.
- ● Loss or corruption of data.
- ● Communication or line failure.
- ● Any website or content misuse.
- ● Any errors or omissions in content.
  In the event that the game is aborted due to a system failure, we shall not be liable for a refund of

the wagered amount or for any losses incurred during gameplay.

We shall not be liable for anything, this includes any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise arising in relation to your use of the website or your participation in the Games, that is not a direct result of wrongful or negligent acts on our part.

You hereby agree to the Rules and use of the website or participation in the Games. If you don’t agree to this, you should not use the website.

Other Potential Actions

These are the potential actions we may take:

1) We can suspend or close your account for any breach or suspected breach of this Agreement or other valid reason. Upon closure of your account, the available balance in your account will be paid to you unless there is a reason for such funds to be withheld.
2) We do not issue refunds except for in exceptional circumstances. This is solely at our discretion.
3) If you are found to be using the website in any way for which it is not intended, to be fun and recreational, we will adjust your account to remove any money gained from such activity and the account may be permanently closed.
4) We do not give credit, outside of bonuses or campaigns as permitted according to law. Any balance on your account will not bear interest. We will not be treated as a financial institution.
5) In case we suspect that a game’s or promotion’s intended spirit is abused, we reserve the right to suspend or cancel entirely your access to the game in question or confiscate those funds obtained. Should we find it necessary, we may also close your account with immediate effect. where your account has been terminated, We shall not be liable for any losses up to the point the account was closed, nor will we consider any refunds on balances remaining on the account. ‘Abuse’ is defined as but not limited to software-aided play on multiple games concurrently to generate more rounds of a game that could not be done naturally by a human player playing alone. Also the practice of ‘cherry-picking’ games with ‘value’ jackpots, to the rank exclusion of all other games, will be considered an abuse of the spirit in which the jackpot is intended. In all cases where abuse has been proven beyond a reasonable doubt, we retain the right to confiscate all of the winnings and any balance remaining on the account.

6) All transactions will be monitored and/or reviewed to prevent money laundering according to the relevant Anti-Money Laundering regulations.
7) In case of any violation of the Rules, We reserve the right to seize all of the funds in the player’s account, including deposit money, and to reverse any withdrawals that may be pending. This includes but is not limited to, obtaining funds fraudulently, cheating, abusing and unethical play.
8) We offer fair, open and transparent progressive Games for players who use its services for entertainment purposes only.

Non-compliance, penalties and termination

If we suspect that you have breached these Rules, we have the right to lock, refuse to open and/or permanently close the player’s account at our discretion and without prior notice. This is done with the aim of stopping fraudulently obtained funds from being withdrawn, performing investigations and for any other reason we deem it fit. We may also withhold any money in your account (including the deposit) and set off any money or damages due to us against the money in your account.

We also have the right to freeze or terminate Your Account or cancel any stakes if:

1) We suspect that you are engaged in illegal or fraudulent activities.
2) You are having problems with creditors or otherwise which are detrimental to our business.
3) If we find there is more than one account registered under your name.
4) If you try to open any other account, on top of your first account.
5) if we find the information given at the time of registration to be incorrect.
6) If you fail to pass any personal identification verification procedures.
7) If we suspect that you are involved in illegal or fraudulent activities relating to your use of the website (or a third party’s use of the website) or are in trouble with creditors or are involved in any other behavior detrimental to the website.

You can close your account at any time only by contacting support directly in the website chat.

When you want to close your account:

1) You must contact support and specifically request for the closing of your account.
2) You must explain the reason for closing your account.
3) The support team will check your request and close your account.

Responsible gaming

It is prohibited for anybody with a Social & Amusement problem to sign up for an account or play under any circumstances. If a player discovers that s/he has a Social & Amusement problem, s/he is required to inform us and cease play immediately. If you need some help to overcome such addiction, kindly follow this link which will redirect you to our responsible gaming organization.

Play

Simply go to your dashboard to find all registered games, if you haven’t registered to any of them yet you can select them on the “Add new game” bar section.

You must always play the Games on the website in line with these Rules and any special Rules that apply to Games offered on the website:

1) You may play any game on the website, as long as you have enough money on your balance.
2) It’s required that you play enough games to cash out. This means that you must play both deposits and bonus you get on your deposit plus any other bonus you have received with your deposit, exchanged on the marketplace as well as those bonus you have won on any draw.
3) You are not allowed to transfer or receive funds from one account to another and /or to transfer, sell or buy accounts. This does not only apply to your Wise Gang but as to any game that allows you to transfer or receive funds from one account to another and/or to transfer, sell or buy accounts.
4) You cannot use any technical error or vulnerability to your advantage. We will be entitled to cancel and reclaim all winnings gained in this manner.
5) You will not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your (or third party) use of the website. You shall not use any software assisted methods or techniques or hardware devices in aid of your participation in the Games on the website.

6) We do not accept responsibility for any liability for connection failures caused by players equipment or internet service. We are not liable for the incorrect use of the website, only the actual version of the app should be used. In particular cases we will remedy the problem with previous evidence and investigation.
7) You agree that all purchases/cash out made to/from your player account, are effected to/from bank account/s, debit/credit card/s or any other payment options available, which belong solely to you and are in your name and that you are not using funds originating from any criminal, fraudulent or other unauthorized means or activities.
8) All winnings and/or bonuses associated with a deposit may be cashed out, provided that the player has met the necessary playthrough requirements.

How to play

Registration

1) Click on the “Sign Up” button.
2) Accurately complete the registration form.
3) Click on the “Sign up” button to confirm that the registration information in the form is the correct information and that you agree to the Rules.
4) You will then have to verify your email address by clicking on the link received in your
registration email inbox.
5) You can now log-in using your registered log-in details.

Purchase

When you are ready to play, you need to deposit money into your account. You do this by:

1) Clicking on “Purchase” on the website;
2) Selecting Your payment method;
3) Completing the information required for that payment method;
4) Validating that information is accurate and clicking on “Pay”.

Purchase Rules

The payment method made available to you, the average processing times and applicable service fees, all can be found while purchasing on our website.

Chargebacks

If a chargeback on a card method you have used is requested by the payment method provider, we may take the following steps:

1) We may freeze or block your account.
2) We may take any such action as we are entitled to by law.
3) A chargeback notice may be issued and sent to you, using your registration details.
4) We will use the same payment method as chosen by you when placing a deposit in order to issue the chargeback.

Bonuses

Any Bonus is only available per person, family, household, address, e-mail address, credit card number, bank account, telephone number, computer/device and / or IP address. Bonus can vary, change or be available again every 24 hours, depending on your gaming hierarchy or randomly.

Some bonuses must be manually activated. Unless stated otherwise you can do this after logging into your account and depositing the amount required to access the Bonus. Such Bonuses can only be activated when real money is available in your account. If you play with any of your deposited funds prior to claiming the Bonus, lost funds cannot be used to activate the Bonus.

All Bonuses have a wagering requirement that needs to be completed within a given time frame before any potential winnings and/or bonuses can be added or be withdrawn. The Wagering Requirements differ depending on the bonus (exchanges on the marketplace). Failure to meet the required wagering requirements and/or forfeit of an active Bonus for any reason may result in the forfeit of all winnings attained throughout the wagering process of the Bonus. Any attempt to withdraw any funds or cash out prior to the complete fulfillment of the Bonus wagering requirement, may result in the Bonus and any winnings attained being forfeited.

Any evidence or reasonable suspicion that any of the platforms where or are being corrupted will be investigated and all funds will be placed on hold until the investigation is completed.

We have the right to refuse any player a Bonus or Promo or we may alter the Bonus (including cancellation), if we believe that:

1) The Bonus is being abused (our definition of abuse includes but is not limited to a player making use of promotional offers given by our website or a game without ever risking their own funds).
2) Technical issues have occurred in relation to the Bonus.
3) Scam behaviour (This includes but not limited to a player starting multiple accounts under different names and/or their own name and/or different email addresses,

4) The Bonus is, for any reason, not able to be conducted as planned.

We offer promotions in good faith to players who use our services for entertainment purposes. We reserve the right to cancel or remove a player’s access to these games in the case of suspected abuse of this offer and also, should we deem so necessary, terminate the offender’s account with immediate effect. In the case of an offender’s account being closed, we will not be liable to refund any losses made by a player on any games or to refund any balances on the players account. ‘Abuse’ includes but is not limited to using software and/or opening multiple accounts in order to gain an unfair advantage on a Bonus. In all cases of abuse, we retain the right to withhold all winnings and any balances remaining on your account.

Therefore: If we notice that a bonus is being abused and/or the bonus terms are being breached, we may take the following actions against such abusers:

A list of,

Revoke and / or cancel any bonuses and bonus winnings that we regard may have been redeemed by misuse of the system.
Players found to be abusing bonus offers may be barred from receiving further bonuses. Abusing player accounts may be terminated.

what may be deemed abuse may include but is not limited to:

Using more than one account.
Equal, zero or low margin bets.
Wagering bonuses when there was no deposit involved.
Collusion
Manipulation of software, exploitation of loopholes or other technical forms of abuse or other behavior which amounts to deliberate cheating,
Masking IP address or using a VPN.
Abusing player accounts may be terminated.

All Bonuses are intended for recreational players and/or as tokens of appreciation to our customers and we therefore reserve the right to restrict eligibility to participate in all or part of any Bonus.

You confirm and agree that jackpots and/or any other bonus can only be won during real money/deposit play. If a jackpot is won by any other bonus given by any of the games (wheel spin), the probability of cashing it out is null.

Irregular Play

At any time, we may decide to review all records and play transactions and / or to monitor your use of any Bonus or Bonuses. If Irregular play is suspected, we reserve the right to disqualify you from any Bonus or other form of promotion and / or withhold all deposits and / or winnings and / or close Your Account. Irregular play is considered bonus abuse and/or any other type of misuse of the website’s bonuses and is not permitted on the website. Irregular play can include (but is not limited to), colluding, low margin betting, equal betting, zero risk bets or hedge betting. These are considered Irregular Play when done purposely to exploit bonuses, in addition the following types of play are considered irregular play:

● Increasing the balance and then changing Your gaming pattern significantly to complete any wagering requirements of any Bonus.
● Using any system on any game of chance, and / or;
● Using the “Double-Up” or gamble feature within a game to increase win values.
● Increasing your balance after placing high value bets and thereafter proceeding to place bets of less than half of the prior bet value, in order to meet bonus wagering requirements;
● Wagering on Games that do not contribute towards wagering requirements or games with a 0% wagering weight applied to them as specified in the specific bonus landing page terms;
● Wagering on games with bonus money to build up value, lose the bonus and then cash out on the built up value with a secondary deposit.
● Any attempt to gain an unfair advantage over other players, whether specifically prohibited by the rules or not, due to a loophole or due to unintended software characteristics is still prohibited.

Complaints

Our aim is to give the best customer experience in the industry, therefore we hope that you should have no complaints. However, if you have any complaints about the Service(s), please contact the Customer Services department in the first instance by chatting with our 24/7 customer service. If your complaint is not resolved by the customer service team you can escalate your complaint by asking for the supervisor. We will endeavor to supply a final answer within 10 days of receipt of your communication. Where the nature of the inquiry is such that more time is necessary to complete it, such a period may be extended by a further ten days, You shall be informed within the first ten days from the date of receipt of the complaint, should this period need to be extended.

In order for us to deal with your complaint quickly and efficiently, please provide us with clear information about your identity as well as all relevant details giving rise to the issue. We will use best efforts to promptly resolve a reported matter and reach an amicable settlement.

Any claim you might have regarding any transaction must be made within 30 days (calendar) after the transaction, payment and/or settlement took place/should have taken place; otherwise we will not consider the claim. Once a claim is received, we will review any queried or disputed transactions and let you know the outcome. Our decision on this is final, in simple terms, what we say goes.

When you contact us, you will not make statements which:

● Are sexually explicit or grossly offensive.
● Use derogatory terms and/or incites hatred.
● Encourages or facilitates any illegal activities.
● Advertise, promote or otherwise relate to any other online entities including forums
● Are abusive, defamatory or otherwise harasses, threatens or causes distress or
inconvenience to our support agents.
We record or keep copies of all communications that you have with our support agents.
You will not collude in any way through the chat rooms or through any other communication channel.
If you breach any of the provisions relating to the chat facility, we may immediately close your account.
Anti-money laundering reporting
As a gaming operator we need to comply with the Prevention of Money Laundering Act and any associated Regulations. We shall check all transactions and report any suspicious transaction to the relevant competent authorities.
If you become aware of any suspicious activity relating to any of the Games on the website, you must report this to us immediately by contacting our customer support.

We may suspend, block or close your account and withhold funds, in accordance with the Prevention of Money Laundering Act.

Appendix

No Bots/Artificial Intelligence

You must not use bot software or artificial intelligence, whether commercially obtained or privately developed, when playing any of our games. ‘Bots’ are software programs or other devices which interfere with the game, which need little or no human action. Bots may use rules or artificial intelligence to make playing decisions. We will actively look for such software on the player’s machine subject to the player’s consent. Consent will also establish that the player will not interfere with any of the detection mechanisms. This clause applies regardless of whether the bot is actually used in conjunction with the games or otherwise.

No Prohibited Software

Other types of software are also prohibited, these include but are not limited to software which:

1) Gives you any sort of unfair advantage.
2) Shares hole cards among players or assists collusion or cheating in any way.
3) Utilizes a database of hands or player profiles which is shared between players.
4) Reduces or eliminates the need for a human to make decisions (for example, tools which
automatically fold specific starting hands).
5) Is designed to datamine (i.e. gather hands or player profiles from the game client beyond
which the player has observed from their own play) for any purpose whether personal or commercial. This also applies to any data which has been obtained by datamining, whether the data was obtained by the player themselves or by anyone else. You are furthermore prohibited from sharing any legitimately gathered data with other players.
6) Provides real-time advice on the action to take during play (including ICM analysis tools)
7) Attempts to block any of our fraud and cheating detection mechanisms.

No Collusion

It is prohibited for players to act as a team, with or without prior explicit agreement, to the actual or possible detriment of other players in the game. You must:

● Always play in your own best interests
● Not work together with another player to gain an advantage
● Not ‘soft play’ against friends – i.e. You must play against friends with the same
technique/tactics used with people you are not acquainted with
● Not ‘chip dump’ – i.e. you must not intentionally lose hands or manipulate the gameplay in order to transfer funds to any other player
● Not share card information with any other player
● Not play in the same game or any player in which they have a financial interest – i.e. they should not play in the same games as anyone with whom they have a staking, swap, profit sharing or bankroll sharing agreement;
● Not encourage any other player to collude.
Game Specific Rules
The Rules included in this section relate to specific Games or platforms. We sometimes use Games provided by other companies and they ask us to include these rules in our own Rules. There are sometimes Rules which are so specific to a Game, by playing any of the Games you will be agreeing to these Game Rules.

Golden Dragon